Delivery / Returns / Refunds

We aim to dispatch our UK Mainland orders on a Next Working Day Delivery via our courier service and delivery is FREE when you spent over £100 inc VAT with us.  

Delivery Options

FREE Delivery over £100 (2-5 days)        £0.00

Standard Delivery (2-5 days)                     £6.99

Next Day Delivery*                                     £12.99

Next Day Delivery (Before 12) *             £19.99


All delivery times are Monday - Friday excluding public holidays and *orders must be placed before 11am to guarantee Next Day Delivery


Refunds / Returns

We are happy to refund the product provided it is returned within 14 days in a re-sellable condition, please make sure it is in it's original box with all accessories.  To proceed with a refund please complete this RMA Form Refunds.  All refunds will be issued to the payment method used on your original order.

Please send returns to WEBSITE RETURNS DEPARTMENT, YORKSHIRE FIXING SOLUTIONS LTD, UNIT 1 GRANVILLE COURT, GRANVILLE MOUNT, OTLEY, LS21 3PB


FAQs

Re-stocking fees?

Occasionally we may need to charge a re-stocking fee because our suppliers charge us a re-stocking fee. We will make every effort to avoid this but occasionally it is un-avoidable.


I've sent my package, how long will the refund take?

We aim to make the returns process as quick and easy as possible, by making sure all associated paperwork is correctly submitted this will speed up the transaction.